I had a wonderful stay! The gym was fantastic, with good machines and chilled towels. Loved my room with a super comfy bed, but the decor was less exciting than shown. I'd definitely return!

Great location, enjoyed the pool, but valet service was chaotic.

Elegant Stay with Minor Quirks

Our family enjoyed a lovely two-night stay where the service exceeded expectations. The mini bar surprised us with a great selection of snacks and drinks. I recommend choosing a room away from the glass bath door if you're a light sleeper. Proximity to shopping is unbeatable.

we loved our stay at the westin! the check-in was super smooth and the staff was incredibly welcoming. it’s attached to the galleria mall, making food and shopping easy. also, the heated outdoor pool was a fantastic touch for our family. room service was outstanding!

Convenient access and relaxing pool experience

My family and I had a fantastic stay, thanks to the direct access to the Galleria mall, making shopping and dining a breeze. The outdoor pool added a relaxing touch to our afternoons, and the staff were welcoming right from check-in. However, parking was a bit of a hassle, as it shared a lot with the mall.

I enjoyed a family stay with convenient access to the Galleria mall. The pool was fantastic for relaxing afternoons. Staff were welcoming, and check-in was smooth. The room had a great view and offered excellent comfort. Overall, a very pleasant experience. 😊

I keep coming back because this place suits me perfectly! With amenities like 24-hour reception, a heated outdoor pool, and a fantastic restaurant, my stays are always enjoyable. During my first visit, the staff helped me find great dining options. Highly recommend it for a city trip!

would stay here again

The room was spacious with a comfortable Traditional King bed, great for resting after a long day. It had excellent amenities like a flat-screen TV, refrigerator, and coffee maker. The outdoor swimming pool was nice to relax in. Hotel is attached to the Galleria Mall for easy shopping and dining options.

Overall, my stay at Westin was comfortable and productive. The room featured a fantastic walk-in shower, and the mattress was extremely supportive, helping me rest well during my business trip. I appreciated the fitness center, which had a good selection of equipment, allowing me to maintain my workout routine. The hotel's location connected directly to an upscale mall provided excellent dining and shopping options.

The front desk staff lacked professionalism and responsiveness.

I had a chance to explore the area and found the direct access to various shops and restaurants very convenient. The outdoor pool was enjoyable for a relaxing afternoon. It was great to take advantage of free Wi-Fi while planning our next adventures in the city.

The bathroom had some noticeable issues, including mold that the staff seemed to overlook. It felt uncomfortable to ask for maintenance on multiple occasions without seeing any improvement.

We had a fantastic time with friends! The hotel's direct access to great shopping and dining was a win. Indoor ice skating at the nearby rink was so much fun. Plus, the staff was super friendly, and the pool area was perfect for relaxing after our outings.

We did encounter a delay during check-in that caused a bit of frustration. It was a busy time, so we understood, but it could've been smoother.

great access to parks and dining options nearby

During my stay, I loved how easily I could walk to nearby parks like Northaven Park and explore various restaurants, especially the Grand Lux Cafe just a few steps away from the hotel. it made my weekend city strolls so enjoyable and filled with vibrant experiences.

great location but some minor hiccups

The location truly saved us. Access to the mall made our shopping trips easy while the family enjoyed time at the pool. The hotel also allowed us to stay past check-out, which was a nice touch. We appreciated having a chance to recharge together before heading out.

The only downside was the wait for room service, which could be improved.